New Hires

As a new permanent full or part-time employee of CMS, you are eligible for benefits. While some benefits may be paid by CMS, you must enroll in all benefits you want to participate in.  You have 30 days from your date of hire to enroll in Health Benefits at State Health Plan. For all other employee benefits, please enroll using Lawson Self-Service.

If you are a new hire, please call the enrollment center at 1.877.401.6390.  A benefit counselor will explain the available options, answer your questions, and help you complete enrollment.  

If you do not enroll within the first 30 days, you may not enroll until the next open enrollment period unless you experience a qualifying status change during the year. (See Mid- Year Changes below for additional information.)

Open Enrollment

Open enrollment is the one time each year you have the opportunity to make changes to your benefits. You can change your plan type, as well as add or drop coverage. You may also change who you cover on your insurance during this time. Any changes made during open enrollment must remain until the following open enrollment period, unless you have a qualifying life change event. If you do not enroll in benefit plans when you are first hired, open enrollment allows you to enroll without any qualifying event.  

What Happens if You Don't Enroll Timely

If you do not submit your paperwork to the benefits office within the first 30 days of employment, you may not be able to enroll in any plans until open enrollment. If you have a qualifying life change event during the year, you may be allowed to enroll at that time. See “Mid-Year Changes” below for additional information. If you do enroll after your first 30 days, you may be subject to a waiting period.

Mid-Year Changes

The enrollment options you select will remain in effect during the 2011 - 2012 plan year. You will have to wait until the next open enrollment period to make changes unless you experience a qualifying change in status event, per the IRS. Qualifying change in status events include:

  • Marriage, divorce, legal separation
  • Death
  • Birth, adoption, or placement of child in foster care
  • A change in employment status for you, your spouse or your legal dependents, such as a ending or beginning a new job
  • Your dependent ceasing to qualify as an eligible dependent due to age or student status
  • A significant change in the cost of group benefit plans
  • You or your dependent becomes eligible for Medicare or Medicaid.

If you have a qualifying change in status event during the year, and you want to make changes to your benefits elections, you must:

1. Health Benefits at AON, Lawson Self-Service for all other employee benefits.

2. Provide documentation of the qualifying change in status event.  This information should be sent to the Benefits Department no later than 30 days following the qualifying change in status event.  This may include documents such as a

a. birth certificate
b. marriage certificate
c. COBRA notification

3. Your mid-year change must be consistent with the qualifying change in status event. Any requests received after 30 days or that are inconsistent with the qualifying change in status event will not be processed.


Name and Address Changes

If you expereince a qualifying event that accompanies a legal name change (such as marriage or divorce) you may go online to Lawson Employee Self Service to complete all name and/or address changes.  If you have legally changed you name, you will need to provide appropriate documentation to CMS. This documenation includes ALL of the following:

  • A copy of your marriage certificate or divorce decree
  • A copy of your Social Security card that reflects your new name
  • W-4 and state tax forms reflecting your new name
  • State Licensure Update from DPI (if applicable)

Waiting Period for Preexisting Conditions

Employees or dependents not enrolling when first eligible may have a 12-month waiting period for preexisting conditions. A preexisting condition is defined as a condition, disease, illness or injury diagnosed and treated within six months prior to the effective date of coverage. Health care services determined to be related to a preexisting condition are not covered during the waiting period.

You must complete all benefits enrollment or changes within 30 days of a family status change in order to avoid a 12-month waiting period for preexisting conditions.

 Online Enrollment

  • Navigate to the HR InTouch Benefit Enrollment site:
  • Enter your HR InTouch Login ID and Password
  • Login ID: Your first name, the first initial of your last name and the last 4 digits of your social security number.
  • Initial Password: Your social security number without spaces or dashes.
  • Example for employee John Doe with  SSN 111-22-3333
  • Login ID is JohnD3333 and Password is 111223333
  • Logging in for the first time
  • You will be prompted to create a new password.
  • Passwords must be at least six characters and contain both numbers and letters
  • Enroll in Benefits
  • Select the link titled eBenefitsNow on the left side of your screen under the section titled Quick Links.
  • Select Complete Enrollment to begin the benefit enrollment process.
  • Review your information in the Personal Information section and update any information that is missing or incorrect. If your social security number is not correct, please notify HRDC at 980-343-4732 .
  • Your ID card(s) and plan documents will be sent to the address you see in eBenefitsNow – please make sure it is correct and includes your apartment number or P.O. Box, if applicable.
  • Accepting your benefits
  • When you begin to make your benefit elections, each benefit will be displayed to you, one after the other. Please either accept or decline each benefit offered.  When you accept a benefit, you will be prompted to enter additional information
  • You will be asked questions only as they relate to your election. For example, if you elect Employee Only coverage, you will not be prompted to enter dependent information. However, please be as complete as possible when answering questions to ensure your enrollment is processed successfully.
  •  Review and print your benefit summary
  • Once you have completed the enrollment process, you will have the opportunity to review and print a summary of your personal information and all of your benefit elections.
  • Log out of eBenefitsNow
  • Use the Logout button to exit eBenefitsNow.
  • Questions?
  • If you have questions about using the online enrollment application or are having trouble logging in, please call HRDC at 980-343-4732 for assistance.