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Benefits
Contact Information

We encourage all of our employees and their families to become familiar with and use the resources offered on the CMS customized website as often as possible.  If you do not find what you need, please use the following contact information to speak directly with a benefits professional that can better serve you.

CMS Contact

HR Direct Connect (HRDC)
(980) 343-4777 (effective 7/1 HRDC phone number will change to 980-343-4732).

 

 Contact List Information

PPO Medical Plan Provided by:
The North Carolina State Health Plan
Customer Service Number:(888) 234-2416
Website:www.shpnc.org

Dental Plan Provided by:
Cigna Dental Program
Toll Free Number: 1-800-244-6224
CMS Group Number: 3334489
Website:www.cigna.com

Supplemental and Dependent Term Life Provided by:
Sun Life Financial
Customer Service Number:(800) 247-6875
CMS Group Number: 80334
Website:www.sunlife-usa.com

North Carolina Teachers' and State Employees' Retirement System Provided by:
State Retirement System
Customer Service Number:(877) 627-3287
Website:www.treasurer.state.nc.us

Prescription Benefits Provided by:
Medco Health Solutions
Customer Service Number:(800) 336-5933
Website:www.medco.com

Flexible Spending Accounts Provided by:
Flexible Corporate Plans, Inc
Customer Service Number:888.505.4557
Website:https://www.flexcorp.com/

401 (k) Plan Provided by:
Prudential
Customer Service Number:(866) 624-0151
Website:www.retirement.prudential.com

403(b) Plan/457(b) Plan Provided by:
VALIC Financial Advisors
Customer Service Number:(704) 502-6649
Representative Name: Martha Catt
Website:www.valic.com

403(b) Plan/457(b) Plan Provided by:
AXA Equitable
Customer Service Number:(704) 540-2954
Representative Name: Peter Senick
Website:http://www.axa-equitable.com

403(b) Plan/457(b) Plan Provided by:
Horace Mann
Customer Service Number:(704) 532-1111
Representative Name: Joyce Tice
Website:http://www.horacemann.com

403(b) Plan/457(b) Plan Provided by:
ING
Customer Service Number:(888) 818-3246
Representative Name: Ned Freer
Website:http://www.ingretirementplans.com

403(b) Plan/457(b) Plan Provided by:
Lincoln Financial Group
Customer Service Number:(866) 873-2272
Representative Name: Jeff Brewer
Website:http://www.lfg.com

403(b) Plan/457(b) Plan Provided by:
Security Benefits
Customer Service Number:(704) 321-1343
Representative Name: Frank R. Owen
Website:www.securitybenefit.com/cms

Vision Plan Provided by:
United Healthcare Vision
Customer Service Number:800-638-3120
CMS Group Number: 730446
Website:https://www.myuhcvision.com/members/index.jsp

Employee Assistance Program Provided by:
EAP of the Carolinas, Inc.
Customer Service Number:(704) 527-5300
Toll Free Number: (888) 221-9800
Address:5200 Park Road, Suite 119
Charlotte,NC
28209
Website:

Estate Planning Services Provided by:
Legacy Estate Services
Customer Service Number:(704) 289-1191
Website:www.legacyestate.net

CMS Benefit Information Provided by:
HR Direct Connect (HRDC)
Customer Service Number:(980) 343-4732
Website:

Voluntary Permanent Life Insurance Provided by:
Texas Life Insurance Company
Customer Service Number:1-800-283-9233
Website:https://www.texlife.com/CMS

Long-Term Disability Insurance Provided by:
The Standard
Customer Service Number:Enrollment: 800-231-0065; Claims: 800-368-1135
Website:http://www.standard.com

Pre-Paid Legal Services Provided by:
Hyatt Legal
Customer Service Number:1-800-821-6400
CMS Group Number: CMS Password 1500871
Website:http://www.legalplans.com

Purchasing Power Provided by:
Purchasing Power
Customer Service Number:1-800-537-3134
Website:http://www.cms.purchasingpower.com

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