Board of Education
Constituent Services 

As elected officials and trustees acting on behalf of the public, Charlotte-Mecklenburg Board of Education members have an obligation to be accessible to the public and assist citizens with suggestions, questions or complaints regarding Charlotte-Mecklenburg Schools.

Board members must provide service to constituents but should not involve themselves in administrative matters or management.

Standards for Constituent Services:

Board members commit that they will:

  • Ensure that the CMS administration takes responsibility for helping citizens receive services as intended by the State of North Carolina and the Charlotte-Mecklenburg School Board
  • Follow processes designed to facilitate the administration’s ability to resolve problems effectively
  • Identify opportunities for systems improvement

For more information, contact the School Board office at 980-343-5139.


CMS Constituent Services Policy.pdfCMS Constituent Services Policy4/13/2009 8:12 AM