Independent – we report directly to the superintendent and are not part of another department.
Impartial – we will not take sides in a dispute; we advocate for fairness and equity; we have no personal stake in the outcome.
Informal – communication with the Ombudsman's Office does not put the district on notice of a problem. It's a place to explore options and work towards resolution in an informal way.
Confidential – the identity of those who contact us is kept confidential, except for threats of imminent risk of serious harm. We provide a safe place for discussing concerns.
Email: CLICK HERE TO EMAIL THE OMBUDSMANOnline intake formPhone: (980) 343-0055Letter: Ombudsman's Office4421 Stuart Andrew Blvd., Suite 100Charlotte, NC 28217We will respond as promptly as possible to all communications we receive.
Email: CLICK HERE TO EMAIL THE OMBUDSMAN
Online intake form
Phone: (980) 343-0055
Letter: Ombudsman's Office4421 Stuart Andrew Blvd., Suite 100Charlotte, NC 28217
We will respond as promptly as possible to all communications we receive.
The Charlotte-Mecklenburg School District website (WWW.CMS.K12.NC.US) is in the process of
being updated to ensure compliance with Section 504 of the Rehabilitation Act and Title II of the Americans with Disabilities Act.
In the interim, any website accessibility concerns may be brought via the following, Email:
or Call: 980.343.0115.