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Health and Wellness

Symptoms Screener

CMS families,

We understand that this is a challenging time for many in our community. As we navigate COVID-19 together, CMS remains committed to facilitating growth and new opportunities all the while ensuring access to quality education. 

The safety, health and well-being of our students, staff, families and community is a top priority. The NC DHHS StrongSchoolsNC toolkit requires public schools to conduct a COVID-19 symptom screening of any person entering a school building. For this reason, we will be asking each student and visitor to complete the CMS Symptoms Screener survey each day before reporting to school. 

The purpose of the CMS Symptoms Screener survey is to determine if you are currently experiencing symptoms related to COVID-19 or have recently been exposed to COVID-19. All information provided is kept confidential. Based on your survey results, you will be approved to go to school or will be asked to stay at home. Students who are not feeling well should stay home and consult with a physician or health care provider.

Please complete the CMS Symptoms Screener survey to help ensure safety and health for all. This survey is available electronically and can be accessed in multiple languages. To see a step-by-step guide for completing the survey, please watch this video.

For those who cannot access electronic pre-screening or if pre-screening is not completed prior to arrival on-site, school staff will be able to assist students with screening via on-site electronic screening or a paper version of attestation. 

Thank you for your cooperation and support. We are in this together, CMS family.

Symptoms Screener Demo Video 

Symptoms Screener Steps

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Safety measures and protocols CMS is taking to ensure staff and student safety:

  • Mandating and enforcing social distancing

  • Hand sanitizer stations placed strategically throughout school

  • Limiting nonessential visitor and activities involving external groups

  • Regular screenings for symptoms throughout the school day

  • Cloth face coverings must be worn by students and staff on buses or other transportation vehicles, inside school buildings, and anywhere on school grounds, including outside

    • Teachers will receive two face coverings from CMS and five from the state

    • Students will receive five from the state

  • Custodial teams will be following Centers for Disease Control guidelines for cleaning, disinfecting and sanitizing

  • Custodial teams will disinfect surfaces inside classrooms, restrooms and throughout buildings including restrooms throughout the day

  • Weekly reporting of on-hand inventory/supplies (paper towels, hand soap, toilet tissue, gloves, cleaning products, etc.)

  • Water and ventilation systems will be flushed

  • Water fountains will be cleaned more frequently

  • Increase air flow in schools by 10-15% via HVAC automation system

  • Transportation vehicles will be have hand sanitizer for staff and students

  • Transportation vehicles will be cleaned and disinfected regularly

  • Clean, sanitize and disinfect equipment including car seats, seat belts, wheelchairs, walkers and other equipment being transported to schools

  • Bus drivers will be provided personal protective equipment including face coverings, hand sanitizer and cleaning products

  • Alternative arrangements considered for employees considered high-risk if position does not allow social distancing

  • Make available Employee Assistance Program resources

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Staff Safety Q&A

Social & Emotional Health

What emotional supports are available for students?

Student services staff (school counselors, social workers and psychologists) are available to students during this time. Counseling is available for students via web or phone. We encourage students and families to reach out to their school's staff members. 

If students or parents are experiencing a mental health crisis, please contact the mobile crisis team at 704-566-3410 (option 1). This free service is available 24-7 to all community members, and we have a team who specifically serves CMS students.

What emotional supports are available for staff?

Any employee who might need additional social-emotional support is encouraged to contact LifeCare, our employee assistance program, at 1-866-592-7240 or More information is available for staff on the Employee Intranet.  


How do I talk to my child about Covid-19?
We understand the fear and anxiety that news and developments related to COVID-19 can cause in children. Click here to read tips from the National Association of School Psychologists on talking to children about COVID-19.  

Click here for more information on School Counseling Services that CMS offers. 

Remote Learning Daily Minutes

The documents below are guidelines for “Live” and “On Your Own” remote instruction. These are district expected designations for instructional minutes across content areas and grade levels. 

There may be times when a teaching and learning session runs long or ends early, but it should not exceed or fall below 10 minutes of the indicated times unless there are extenuating circumstances communicated by your child’s school.  

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P.O. Box 30035
Charlotte, NC 28230-0035
Phone: 980-343-3000
The Charlotte-Mecklenburg Schools website ( is in compliance with Section 504 of the Rehabilitation Act and Title II of the Americans with Disabilities Act. Any website accessibility concerns may be brought via the following, Email the Web Accessibility Team at WebAccessibility or Call: 980.343.0115. In compliance with Federal Law, Charlotte-Mecklenburg Schools administers all education programs, employment activities and admissions without discrimination against any person on the basis of gender, race, color, religion, national origin, age, or disability. Inquiries regarding compliance with Title IX of the Education Amendments of 1972, which prohibits discrimination on the basis of sex in education programs or activities, may be referred to the District's Title IX Coordinator at titleixcoordinator or to the Office for Civil Rights, United States Department of Education.