Back To School
Health and Wellness

Symptoms Screener

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The safety, health and well-being of our students, staff, families and community is a top priority. CMS is committed to multiple strategies to ensure safety in our schools including requiring face coverings, The NC DHHS StrongSchoolsNC toolkit requires public schools to conduct a COVID-19 symptom screening of any person entering a school building. The CMS Symptoms Screener survey must be completed each day before reporting to school to determine if you are experiencing COVID-19 symptoms or have recently been exposed. All information provided is kept confidential. Based on your survey results, you will be approved to go to school or will be asked to stay at home.

Students who are not feeling well should stay home and consult with a health care provider.

To see a step-by-step guide for completing the survey, please watch this video.

For those who cannot access electronic pre-screening or if pre-screening is not completed prior to arrival on-site, school staff will be able to assist students with screening via on-site electronic screening or a paper version. 

Thank you for your cooperation and support. We are in this together, CMS family.

Symptoms Screener Demo Video 

Symptoms Screener Steps

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Symptoms Screener Steps_Spanish.pdf

Symptoms Screener Steps_Burmese.pdf

Symptoms Screener Steps_French.pdf

Symptoms Screener Steps_Portuguese.pdf

Symptoms Screener Steps_Nepali.pdf

Symptoms Screener Steps_Vietnamese.pdf

Safety measures and protocols CMS is taking to ensure staff and student safety:

  • Social distancing encouraged and reminders posted throughout the building

  • Hand sanitizer stations placed strategically throughout school

  • Limiting nonessential visitor and activities involving external groups

  • Daily symptoms screening and temperature checks required to enter the building

  • Face coverings must be worn by students and staff (unless an exception is documented with this form, Spanish version) on buses or other transportation vehicles, inside school buildings, and anywhere on school grounds, including outside

    • Teachers have received two face coverings from CMS and five from the state

    • Students have received five from the state

  • Custodial teams will be following Centers for Disease Control guidelines for enhanced cleaning, disinfecting and sanitizing

  • Custodial teams will conduct enhanced cleaning/disinfecting processes inside classrooms and restrooms at the end of each school day and perform enhanced cleaning on common touchpoints throughout buildings throughout the day

  • Daily monitoring and restocking, as needed, for custodial supplies (paper towels, hand soap, toilet tissue, hand sanitizer, custodial cleaning products, etc.)

  • Water fountains will be cleaned more frequently. As a reminder, no drinking directly from the fountains

  • Increase air flow in schools by 10-15% via HVAC automation system, where feasible

  • School buses will have hand sanitizer for staff and students

  • School buses will be cleaned and disinfected twice daily

  • Bus drivers will be provided personal protective equipment including face coverings, hand sanitizer and cleaning products

  • Make available Employee Assistance Program resources

COVID-19 Guidance for Supervisors and Employees

Guidance for Supervisors.pdf

Guidance for Employees.pdf

COVID-19 Guidance for Principals

Guidance for Principals.pdf

COVID-19 Guidance for Return to School

When can my student return after symptoms or a positive test.pdf

Social & Emotional Health

What emotional supports are available for students?

Student services staff (school counselors, social workers and psychologists) are available to students during this time. Counseling is available for students via web or phone. We encourage students and families to reach out to their school's staff members. 

If students or parents are experiencing a mental health crisis, please contact the mobile crisis team at 704-566-3410 (option 1). This free service is available 24-7 to all community members, and we have a team who specifically serves CMS students.

What emotional supports are available for staff?

Any employee who might need additional social-emotional support is encouraged to contact LifeCare, our employee assistance program, at 1-866-592-7240 or More information is available for staff on the Employee Intranet.  


How do I talk to my child about Covid-19?
We understand the fear and anxiety that news and developments related to COVID-19 can cause in children. Click here to read tips from the National Association of School Psychologists on talking to children about COVID-19.  

Click here for more information on School Counseling Services that CMS offers. 

Remote Learning Daily Minutes

The documents below are guidelines for “Live” and “On Your Own” remote instruction. These are district expected designations for instructional minutes across content areas and grade levels. 

There may be times when a teaching and learning session runs long or ends early, but it should not exceed or fall below 10 minutes of the indicated times unless there are extenuating circumstances communicated by your child’s school.  

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P.O. Box 30035
Charlotte, NC 28230-0035
Phone: 980-343-3000
The Charlotte-Mecklenburg Schools website ( is in compliance with Section 504 of the Rehabilitation Act and Title II of the Americans with Disabilities Act. Any website accessibility concerns may be brought via the following, Email the Web Accessibility Team at WebAccessibility or Call: 980.343.0115. In compliance with Federal Law, Charlotte-Mecklenburg Schools administers all education programs, employment activities and admissions without discrimination against any person on the basis of gender, race, color, religion, national origin, age, or disability. Inquiries regarding compliance with Title IX of the Education Amendments of 1972, which prohibits discrimination on the basis of sex in education programs or activities, may be referred to the District's Title IX Coordinator at titleixcoordinator or to the Office for Civil Rights, United States Department of Education.