Student Records
Student Records

Student Records is open to the public by appointment only on Tuesdays from 10 am to 2 pm

Charlotte-Mecklenburg Schools will be operating on a four-day work schedule from June 13th through August 12th.  Normal operating hours during this period will be Monday through Thursday, 7:30 am to 6 pm.
Please email and someone from our office will contact you to schedule an appointment

Online Orders at:

Former Student Records Request Information
  • Per CMS policy and the Family Educational Rights and Privacy Act (FERPA) student records are only available to those who have authorization from the student or parent, guardian, or responsible person if the student is less than 18 years of age.


  • CMS offers an online secure and convenient way to order transcriptsThere is a $10 fee for each order plus a $4 convenience fee for credit and debit card payments.
  • There is a $40 processing fee for the request of a student's complete CMS cumulative record plus a $4 convenience fee for credit and debit card payments. Please allow up to four (4) weeks for processing.
  • Phone and fax requests will not be accepted due to security reasons. 

K-12 School Districts Records Request


  • The CMS Student Records Request form can be downloaded below. Email all school records requests to 

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SAT/ACT Scores

  • We do not provide copies of your SAT/ACT scores. For copies, contact the test provider or contact The College Board at

*Diploma replacement is not available*

P.O. Box 30035
Charlotte, NC 28230-0035
Phone: 980-343-3000
The Charlotte-Mecklenburg Schools website ( is in compliance with Section 504 of the Rehabilitation Act and Title II of the Americans with Disabilities Act. Any website accessibility concerns may be brought via the following, Email the Web Accessibility Team at WebAccessibility or Call: 980.343.0115. In compliance with Federal Law, Charlotte-Mecklenburg Schools administers all education programs, employment activities and admissions without discrimination against any person on the basis of gender, race, color, religion, national origin, age, or disability. Inquiries regarding compliance with Title IX of the Education Amendments of 1972, which prohibits discrimination on the basis of sex in education programs or activities, may be referred to the District's Title IX Coordinator at titleixcoordinator or to the Office for Civil Rights, United States Department of Education.