Bullying Prevention
Family Resources

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Mental Health Crisis Resources for Students and Families

Crisis Services (24 hours/7 days) 
Mecklenburg County 24-hour Crisis Line (FREE) 1-800-939-5911 
Mobile Crisys 704-566-3410 Option 1 (FREE service that will come to my location) 

Behavioral Health Urgent Care Center (see walk-in hours below) 
Monarch Open Access Center
5700 Executive Center Dr., Suite 110, Charlotte, NC 28212 
Walk-in Hours: 8-3 Monday-Thursday, 8-1 Friday 

Crisis Center (24 hours/7 days) 
SECU Youth Crisis Center: 1810 Back Creek Dr., Charlotte, NC 28213 1-844-263-0050 
The SECU Youth Crisis Center provides access to timely, age-appropriate, inpatient mental health care for children and adolescents, ages 6-17, both during a time of mental health crisis and beyond.

Behavioral Health Emergency Rooms (24 hours/7 days)
  1. Behavioral Health Charlotte
    (704-444-2400, 501 Billingsley Road) 
  2. Novant Health Presbyterian Main (Ages 7 & up for Behavioral Health Services
    704-384-4255, 200 Hawthorne Lane)
Follow-up Counseling or Therapeutic Providers
  1. Cardinal Innovations (mental health referrals-multiple languages) 1-800-939-5911
  2. Teen Health Connection 704-381-TEEN http://www.teenhealthconnection.org/
  3. Grief Counseling: Kindermourn 704-376-2580 http://www.kindermourn.org/ or Hospice & Palliative Care 704-375-0100 
24-hour National Hotlines (Free)
Text “Home” to 741741
Lifeline TTY for Deaf & Hard of Hearing: 1-800-799-4889

The Trevor Project
Crisis Intervention Services for LGBTQ ages 13-24 by calling 1-866-488-7386 or texting “Trevor” to 1-202-304-1200


Suicide Awareness and Support Information

American Foundation for Suicide Prevention

Suicide Prevention Resource Center

Society for the Prevention of Teen Suicide Parent Center

Society for the Prevention of Teen Suicide Teen Center

Parent Voice
(704) 365-3454 or (704) 365-4380

The inclusion of a name or service on this list should by no means be considered a recommendation or endorsement by Charlotte-Mecklenburg Schools. In addition, any arrangement for services rendered and any financial obligations incurred are the responsibility of the parent(s) or guardian(s) and not Charlotte-Mecklenburg Schools.

P.O. Box 30035
Charlotte, NC 28230-0035
Phone: 980-343-3000
The Charlotte-Mecklenburg Schools website (www.cms.k12.nc.us) is in compliance with Section 504 of the Rehabilitation Act and Title II of the Americans with Disabilities Act. Any website accessibility concerns may be brought via the following, Email the Web Accessibility Team at WebAccessibility or Call: 980.343.0115. In compliance with Federal Law, Charlotte-Mecklenburg Schools administers all education programs, employment activities and admissions without discrimination against any person on the basis of gender, race, color, religion, national origin, age, or disability. Inquiries regarding compliance with Title IX of the Education Amendments of 1972, which prohibits discrimination on the basis of sex in education programs or activities, may be referred to the District's Title IX Coordinator at titleixcoordinator or to the Office for Civil Rights, United States Department of Education.