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Mental Health Crisis Resources for Students and Families


Crisis Services (24 hours/7 days) 
Mecklenburg County 24-hour Crisis Line (FREE) 1-800-939-5911 
Mobile Crisys 704-566-3410 Option 1 (FREE service that will come to my location) 

Behavioral Health Urgent Care Center (see walk-in hours below) 
Monarch Open Access Center
5700 Executive Center Dr., Suite 110, Charlotte, NC 28212 
1-866-272-7826 
Walk-in Hours: 8-3 Monday-Thursday, 8-1 Friday 

Crisis Center (24 hours/7 days) 
SECU Youth Crisis Center: 1810 Back Creek Dr., Charlotte, NC 28213 1-844-263-0050 
The SECU Youth Crisis Center provides access to timely, age-appropriate, inpatient mental health care for children and adolescents, ages 6-17, both during a time of mental health crisis and beyond.

Behavioral Health Emergency Rooms (24 hours/7 days)
  1. Behavioral Health Charlotte
    (704-444-2400, 501 Billingsley Road) 
  2. Novant Health Presbyterian Main (Ages 7 & up for Behavioral Health Services
    704-384-4255, 200 Hawthorne Lane)
Follow-up Counseling or Therapeutic Providers
  1. Cardinal Innovations (mental health referrals-multiple languages) 1-800-939-5911
  2. Teen Health Connection 704-381-TEEN http://www.teenhealthconnection.org/
  3. Grief Counseling: Kindermourn 704-376-2580 http://www.kindermourn.org/ or Hospice & Palliative Care 704-375-0100 
24-hour National Hotlines (Free)
Text “Home” to 741741
Lifeline TTY for Deaf & Hard of Hearing: 1-800-799-4889

The Trevor Project
http://www.thetrevorproject.org/pages/get-help-now 
Crisis Intervention Services for LGBTQ ages 13-24 by calling 1-866-488-7386 or texting “Trevor” to 1-202-304-1200

 

Suicide Awareness and Support Information


American Foundation for Suicide Prevention
http://www.afsp.org

Suicide Prevention Resource Center
http://www.sprc.org/

Society for the Prevention of Teen Suicide Parent Center
http://www.sptsusa.org/parents/

Society for the Prevention of Teen Suicide Teen Center
http://www.sptsusa.org/teens/

National Alliance for Mental Illness Charlotte
https://nami-charlotte.org/support-groups/

Parent Voice
(704) 365-3454 or (704) 365-4380



The inclusion of a name or service on this list should by no means be considered a recommendation or endorsement by Charlotte-Mecklenburg Schools. In addition, any arrangement for services rendered and any financial obligations incurred are the responsibility of the parent(s) or guardian(s) and not Charlotte-Mecklenburg Schools.
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P.O. Box 30035
Charlotte, NC 28230-0035
Phone: 980-343-3000
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