COVID-19 Information
Frequently Asked Questions for Parents and Families


How long will the school closures last?

Gov. Roy Cooper has ordered that schools are closed for in-person instruction through the end of the 2019-2020 academic year. We are awaiting guidance from the state for opening of school.

How can I talk to my child about COVID-19?

We understand the fear and anxiety that news and developments related to COVID-19 can cause in children. The following link is a great resource from the National Association of School Psychologists to use in having discussions with children. Talking to Children About COVID-19 (Coronavirus): A Parent Resource.

How do we manage negativity around this virus?

We want to stay calm and provide a reassuring voice to our students. When tensions are high, sometimes we try to blame someone. It is important to avoid stereotyping any one group of people as responsible for the virus. Bullying or negative comments made toward others should be stopped and reported to the school. Be aware of any comments that other adults are having around your family. You may have to explain what comments mean if they are different than the values that you have at home. It is important to remember that, while this virus was first identified in China, it is not linked to any ethnic or racial group. There have been reports in other districts of bias, hate speech and isolating behavior toward Asian Americans from those who are afraid of catching the virus. If you see such behavior, speak up and address the issues of hate and bias. Bullying should be reported on the CMS website.

Will online learning be available?

To help re-establish the routine of learning for students, schools have been given access to supplemental learning resources. These resources are located on the CMS website (click here). There are numerous lessons and activities designed to help students remain engaged in learning. Please note that lessons found on the site will not be graded. The site is simply a place where students can find appropriate materials that will supplement their learning while they are out of school. Print copies of learning resources for students in grades K-3 also are available at CMS school sites where meals are provided daily.


P.O. Box 30035
Charlotte, NC 28230-0035
Phone: 980-343-3000
The Charlotte-Mecklenburg Schools website ( is in compliance with Section 504 of the Rehabilitation Act and Title II of the Americans with Disabilities Act. Any website accessibility concerns may be brought via the following, Email the Web Accessibility Team at WebAccessibility or Call: 980.343.0115. In compliance with Federal Law, Charlotte-Mecklenburg Schools administers all education programs, employment activities and admissions without discrimination against any person on the basis of gender, race, color, religion, national origin, age, or disability. Inquiries regarding compliance with Title IX of the Education Amendments of 1972, which prohibits discrimination on the basis of sex in education programs or activities, may be referred to the District's Title IX Coordinator at titleixcoordinator or to the Office for Civil Rights, United States Department of Education.