Student Discipline and Behavior Support
Crisis Prevention Intervention (CPI)

​The core training program of Crisis Prevention Institute's (CPI) Nonviolent Crisis Intervention training equips staff with proven strategies for safely defusing anxious, hostile, or violent behavior at the earliest possible stage. Participants are provided training in defining the stages of crisis in terms of identifiable behavioral levels and appropriate staff responses. 

Additionally, participants will learn verbal and non-verbal de-escalation techniques, personal safety principles, and physical control strategies to manage aggressive students in a safe, non-harmful manner all while establishing a therapeutic rapport after a crisis has taken place. 

Individual registration is through MyTalent. School administrators may request school-based CPI trainings by completing the Request Form in the Documentation section below.

For any questions or additional information, please contact Terance Staton, or Delisa


School-Based CPI Training Requests

CMS - Incident Report.pdf


P.O. Box 30035
Charlotte, NC 28230-0035
Phone: 980-343-3000
The Charlotte-Mecklenburg Schools website ( is in compliance with Section 504 of the Rehabilitation Act and Title II of the Americans with Disabilities Act. Any website accessibility concerns may be brought via the following, Email the Web Accessibility Team at WebAccessibility or Call: 980.343.0115. In compliance with Federal Law, Charlotte-Mecklenburg Schools administers all education programs, employment activities and admissions without discrimination against any person on the basis of gender, race, color, religion, national origin, age, or disability. Inquiries regarding compliance with Title IX of the Education Amendments of 1972, which prohibits discrimination on the basis of sex in education programs or activities, may be referred to the District's Title IX Coordinator at titleixcoordinator or to the Office for Civil Rights, United States Department of Education.